Straightforward policies, no fine print surprises. We want every order to be a great experience.
On all US orders over $75
Hassle-free return window
Every shipment offset
All orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You'll receive a shipping confirmation with tracking as soon as your order leaves our warehouse.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $6.95 (or FREE over $75) |
| Expedited (2-Day) | 2 business days | $14.95 |
| Overnight | Next business day | $28.95 (order by 12 pm ET) |
| Canada | 7–14 business days | Calculated at checkout |
| United Kingdom | 10–18 business days | Calculated at checkout |
We accept returns within 30 days of delivery for items that are unused, in original condition, and in original packaging.
Eligible for return:
Not eligible for return:
Email returns@healthy-e.store with your order number and the reason for return.
We'll send you a prepaid USPS or UPS return label within 1 business day.
Pack your items securely and drop the parcel off at any USPS or UPS location.
Once we receive and inspect the return (typically 2–3 business days), your refund is issued within 3–5 business days to your original payment method.
If your order arrives damaged, defective, or if you received the wrong item, we sincerely apologize. Please email us at hello@healthy-e.store within 7 days of delivery with:
We will send a replacement or issue a full refund at no cost to you — no return required for damaged items.
Questions about your shipment or return?
Our team responds within 1 business day.